PROMISES - DO YOU MAKE THEM LIGHTLY?
There is the promise that the sun will come up every day, whether we see it or not. There is the promise that air is all around us for us to breath and stay alive. These are true promises. One of the best ways to win respect is to keep your promises. Promises are easy to make and sometimes challenging to keep. It is not a good business practice to make a promise lightly. In fact, it is not a good practice for anyone to make a promise lightly. The manager to whom you have blithely promised improved results will not forget it quickly if you fail to produce. Neither will the associate who you have led to expect a pay raise you can not deliver. Why are we all so quick to make promises? The reason most likely is that it is so simple to do. Promises are a quick, easy and painless way to motivate people and to get them to do what we want. Eventually, however, the time comes when we have to make good on our promise. This is where the difficulties show up. Actu